MBL Suraksha Security Systems

Shipping Policy

We MBL Suraksha Security Systems, aim to provide a smooth, timely, and secure delivery experience for all our customers. This Shipping Policy outlines the terms and conditions related to the dispatch, delivery, and installation of our security products and services.

1. Service Coverage

We currently offer shipping and on-site installation services across Delhi NCR and selected locations across India. Please contact us to confirm service availability in your area before placing an order.

2. Order Processing Time

  • • Orders are typically processed within 1–2 business days after confirmation.
  • • Orders placed on weekends or public holidays will be processed on the next working day.
  • • For custom setups or large-scale installations, additional time may be required. Our team will communicate this in advance.

3. Shipping & Delivery

Delivery Method:

All products are delivered and installed by our authorised technicians across Delhi NCR and by our Authorised technicians across country and Abroad.

Estimated Delivery Time:

Depending on your location, delivery and installation are usually completed within 3–7 business days from order confirmation.

Delivery Charges:

Shipping and installation charges may vary based on location and system complexity. Charges will be communicated upfront during order finalization.

4. Tracking & Communication

  • • Customers will be notified via WhatsApp, phone, or email regarding shipping status, expected delivery, and technician visit scheduling.
  • • In case of delays due to logistics, weather, or unforeseen factors, we will inform you promptly with revised delivery timelines.

5. Inspection & Acceptance

  • • Upon delivery, our technician will install and test the system in your presence.
  • • Customers are encouraged to inspect the equipment and confirm satisfactory installation.
  • • Any issues should be reported immediately during the visit or within 24 hours of installation completion.

6. Missed Delivery or Rescheduling

  • • If you're unavailable at the time of scheduled delivery, you may reschedule by contacting us at least 24 hours in advance.
  • • Missed appointments without notice may incur additional charges for a repeat visit.

7. Contact Information

For questions about your shipment, or installation, or to report an issue, please contact:

MBL Suraksha Security Systems
📧 Email:enquiry@mblsuraksha.com
📞 Phone: +91 8800566632 / +91 8800191932
📍 Location: Delhi, India

Quick Reference

Processing Time: 1–2 days
Delivery Time: 3–7 days
Service Area: Delhi NCR + India
Installation: Included