MBL Suraksha Security Systems

Privacy Policy

MBL Suraksha Security Systems is committed to maintaining the confidentiality and security of your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you engage with our services through WhatsApp, phone, on-site visits, or digital platforms.

1. Information We Collect

We may collect the following information during your interactions with us:

  • • Full Name
  • • Phone Number
  • • Email Address (if provided)
  • • Residential or Business Address (voluntarily provided for installation or service purposes)
  • • CCTV Site Location Details (for accurate service setup)
  • • Chat messages, service queries, or other communication via WhatsApp or email

2. How We Use Your Information

Your personal data is used strictly for the following purposes:

  • • Providing CCTV surveillance, monitoring, and installation services
  • • Responding to your inquiries and support requests
  • • Sending important service updates, alerts, and promotional offers via WhatsApp or SMS
  • • Maintaining internal records and improving service quality
  • • Ensuring the security and functionality of your surveillance system

3. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information.

Your information may be shared only with:

  • • Authorized staff or field technicians for service execution
  • • Secure technology platforms (e.g., WhatsApp Business API, cloud storage providers) used for communication, data handling, or system alerts
  • • Regulatory or legal authorities, only if required by law

4. Data Security

We implement industry-standard security practices to protect your information from unauthorized access, loss, misuse, or alteration. This includes secure channels for WhatsApp communication and encrypted data storage where applicable.

5. Your Rights

You have full control over your personal data. You may:

  • • Request access to view the personal information we hold about you
  • • Ask for correction or deletion of your data
  • • Opt-out of receiving promotional messages at any time

To exercise these rights, simply contact us via WhatsApp or email at enquiry@mblsuraksha.com.

6. WhatsApp Communication

By initiating contact with us via WhatsApp, you acknowledge and agree that we may:

  • • Store and respond to your messages
  • • Share updates, service-related notifications, or promotional messages
  • • Use secure tools such as WhatsApp Business API for data protection and compliance

You can opt out of these messages anytime by replying "STOP".

7. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on our website or shared via WhatsApp. Continued use of our services after updates implies your agreement to the revised terms.

8. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how your data is handled, please contact:

MBL Suraksha Security Systems
📧 Email:enquiry@mblsuraksha.com
📞 Phone: +91 8800566632 / +91 8800191932
📍 Location: Delhi, India

Key Privacy Points

We don't sell your data
Industry-standard security
You control your data
WhatsApp opt-out available